Tulsa Grout Restoration-Grout and Tile Protection Warranties

 

   

TGR Tile and Grout Warranties

3 Year Warranty:

3 YEAR GROUT PROTECTION LIMITED WARRANTY

 

The stain sealer will provide a uniform grout color and when maintained correctly dirt will easily be removed from the stain sealed surface. The protection will help keep grout looking clean and new by repelling dirt and common household spills. While stain sealer is a durable coating, use of harsh cleaners or abrasives will diminish the life of the stain seal protection and void the warranty. Use only Neutral PH tile and grout cleaners on protected grout. Following specified care and maintenance procedures may extend the life of the protection.

 

Stain sealer provides the highest degree of stain resistance. However, some things may permanently discolor or damage the protection i.e. nail polish, waxes, dyes, paint and other harsh chemicals. The stain seal protection coating must stay dry for 7 days to cure properly. Sweep and spot clean tile and grout as needed, but no wet mopping. Any mopping prior to the 7 day cure time will void the stain seal warranty. Heavy use areas may require periodic touch up to maintain uniform color and protection.

 

The stain seal warranty is made subject to the following conditions:

  1. The tile and grout must be properly maintained.
  2. The damage must not be a result of a natural disaster or natural cause elements.
  3. The tile and grout must not be maintained with harsh chemicals or abrasives.
  4. The stain sealer stayed dry for 7 days after application.
  5. The damage is not the result of unusually heavy use or traffic.
  6. The tile and grout must not be subjected to abusive conditions or accidents such as, but not limited to, damage caused by scratching or scuffing.

 

What we will do if there is a manufacturing defect or in the unlikely event you have a claim that meets the above conditions: We will repair the defect at no cost to you.

 


 

MAINTENANCE INSTRUCTIONS

  • Sweep or vacuum to remove loose dirt and debris.
  • Mix 1 to 2 oz. of Neutral PH Maintenance Cleaner per gallon of clean water.
  • Apply solution to area to be cleaned
  • Allow cleaner to dwell for a couple of minutes.
  • Agitate cleaner with a string mop or soft bristle brush to loosen dirt.
  • Mop up the dirty solution.
  • Rinse the area thoroughly with clean water.
  • Dry the excess water from grout joints with a terry cloth towel.

Avoid steam cleaning, mopping with bleach, vinegar, ammonia and other harsh cleaners. These methods and types of cleaners will diminish the life of the stain sealer protection and void the warranty. We suggest using Tulsa Grout Restoration's “Maintain” to clean the tile and grout. This Neutral PH cleaner will not damage the protection. Depending on how dirty the grout is change cleaning solution every 100 to 500 square feet.

 


 

FOR QUESTIONS ABOUT YOUR STAIN SEAL PROTECTION OR TO ORDER MAINTENANCE CLEANER CONTACT: TULSA GROUT RESTORATION 918.289.4395 OR JD@TULSAGROUT.COM

 

 

 

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LIFETIME GROUT PROTECTION LIMITED WARRANTY


The Lifetime Warranty requires professional semi-annual cleanings (once every 6 months) by a Tulsa Grout Restoration technician. Please follow maintenance instructions as listed on the 3 Year Warranty throughout the period.

 

Tulsa Grout Restoration will provide the Silver Service Level Cleaning at 6 month intervals and will inspect all grout and tile during each visit. If our stains and/or sealers fail to protect the surface as promised, Tulsa Grout Restoration will correct the problem at no charge…for LIFE.

 

By choosing the Lifetime Warranty, Tulsa Grout Restoration will contact you in advance to schedule each 6 month maintenance visit. If you wish to upgrade from the 3 Year Warranty to the Lifetime Warranty, please contact us for an inspection and cleaning. If your grout and tile have been properly cared for since our stain sealer was applied, this option may be available.

 

FOR QUESTIONS ABOUT YOUR STAIN SEAL PROTECTION OR TO ORDER MAINTENANCE CLEANER CONTACT: TULSA GROUT RESTORATION 918.289.4395 OR JD@TULSAGROUT.COM

 

 

 

 

   

 

 

 

 

 

 

 

 

Tulsa Grout Restoration will provide free estimates and demonstrations for commercial and residential grout and tile cleaning, grout color sealing, stain proofing and minor grout and tile repairs in Tulsa, Sapulpa, Sand Springs, Jenks, Broken Arrow, Bixby, Owasso, Catoosa, Sperry, Skiatook, Collinsville, Glenpool, Keifer, Mounds, Mannford, Prue, Kellyville, Verdigris and any other city in Oklahoma within 20 miles of downtown Tulsa, including any cities not mentioned above. All cities outside of this range may require additional travel expense depending on the size of the application.